Terms of Service

25 min read

1. Introduction and Acceptance of Terms

Welcome to Browser.lol (the "Service"), operated by Zesiger.net Individual Enterprise ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website https://browser.lol, our Browser-as-a-Service platform, including Virtual Machines (VMs), integrated mail services, and any related software, applications, or services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you may not access or use our Services. We may update these Terms from time to time, and we will notify you of any material changes as described in Section 15.

Please read these Terms carefully. They contain important information about your legal rights, remedies, and obligations, including various limitations and exclusions, and a dispute resolution clause that governs how disputes will be resolved.

2. Definitions

  • "Account" means the account you create to access and use certain features of the Service.
  • "Content" means text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided, or otherwise made available through the Services.
  • "User" or "You" means any person or entity who accesses or uses the Services.
  • "User Content" means any Content that Account holders (including you) provide to be made available through the Services.
  • "Virtual Machine (VM)" refers to the virtual browser instances provided as part of our Services.
  • "Subscription Plan" refers to the various service tiers offered by us, each with specific features, limitations, and pricing as detailed on our website and in your Account.
  • "Integrated Mail Service" refers to the email functionality provided within the Service, allowing users to send and receive emails using a mail alias.

3. Account Registration and Responsibilities

To access most features of the Service, you must register for an Account. When you register for an Account, you agree to provide accurate, current, and complete information as prompted by the registration form and to keep this information updated. You are responsible for safeguarding your password and for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use of your Account.

You must be at least 16 years old (or the age of legal majority in your jurisdiction) to create an Account and use the Services. If you are creating an Account on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms.

Data collected during account registration includes your full name, email address, password (hashed), country, and optionally, company name, default VM language, default VM keyboard layout, and mail alias. For more details on data handling, please see our Privacy Policy (Section 3.1).

4. Description of Services

Browser.lol provides a Browser-as-a-Service platform, offering users access to remote Virtual Machines equipped with various web browsers. Key features include:

  • Virtual Machines (VMs): Access to different browser images. VM usage is subject to timeouts and concurrency limits based on your Subscription Plan. We log metadata related to VM usage (e.g., image selected, server allocation, status, timestamps, language, layout) for service provision and monitoring, but we do not monitor or log your activities *within* the VM environment itself, except for automated security analysis to prevent abuse. Refer to our Privacy Policy (Section 3.3) for details.
  • Integrated Mail Service: Users with an Account may be provided with a mail alias for sending and receiving emails. This service stores email metadata (sender, receiver, title) and content (text, HTML). AI-powered summaries and call-to-action detection may be applied. Messages are subject to retention limits (30 days, max 50 messages). See our Privacy Policy (Section 3.4).
  • Subscription Plans: Various plans are available, offering different levels of access, features (e.g., access to all features), API credits, concurrency limits for VMs, VM timeouts (related to inactivity, maximum runtime, and renewal periods), and other benefits.
  • User Teams: Some plans may allow for team creation and management, with features for team managers and members.

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, although we will endeavor to provide notice of material changes.

5. User Conduct and Prohibited Uses

You agree not to use the Services for any unlawful purpose or in any way that interrupts, damages, impairs, or renders the Services less efficient. Prohibited activities include, but are not limited to:

  • Violating any applicable local, state, national, or international law or regulation.
  • Transmitting any material that is defamatory, offensive, or otherwise objectionable.
  • Attempting to gain unauthorized access to our systems or any other user\'s Account.
  • Using the Services to distribute malware, conduct phishing attacks, or engage in any form of cybercrime.
  • Interfering with or disrupting the integrity or performance of the Services or the data contained therein.
  • Using the Services for any activity that infringes the intellectual property rights of others.
  • Reselling or sublicensing the Services without our express written permission.
  • Using automated systems or software to extract data from the Services (screen scraping) without our prior written consent.
  • Engaging in any activity that places an unreasonable load on our infrastructure.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this provision, including without limitation, removing the offending content from the Services, suspending or terminating the Account of such violators, and reporting you to law enforcement authorities.

6. Intellectual Property Rights

The Services and all Content therein or transferred thereby, including, without limitation, software, images, text, graphics, illustrations, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and User Content belonging to other Users (the "Browser.lol Content"), and all Intellectual Property Rights related thereto, are the exclusive property of Zesiger.net and its licensors (including other Users who post their User Content to the Service). Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works from any Browser.lol Content.

You retain all rights in, and are solely responsible for, the User Content you post to the Services. By posting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Services and our (and our successors\' and affiliates\') business, including without limitation for promoting and redistributing part or all of the Services.

All content including texts, images, graphics, and code is protected by Swiss and international copyright laws. Use requires prior written consent, with exceptions for private use (§ 19 URG), educational purposes (§ 21 URG), and press usage with source citation, as detailed in our Imprint.

7. Subscription Plans, Payments, and Refunds

Subscription Plans: We offer various Subscription Plans for our Services. Details of each plan, including features, pricing, and billing cycles, are available on our website or within your Account settings. Your account record stores information about your subscription plan, billing cycle start, and end dates.

Payments: You agree to pay all fees or charges to your Account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. We use Stripe for payment processing; we do not store your full payment card details. Your Stripe customer identifier is stored in your user account information.

Billing Cycle: Subscription fees are typically billed in advance on a recurring basis (e.g., monthly or annually) as specified in your chosen Subscription Plan. Your subscription will automatically renew at the end of each billing cycle unless you cancel it through your Account settings or by contacting us.

Changes to Fees: We reserve the right to change our Subscription Plan fees at any time. We will provide you with reasonable prior notice of any such changes. Your continued use of the Service after the fee change comes into effect constitutes your agreement to pay the modified fee amount.

Refunds: Generally, all fees are non-refundable. Any exceptions to this policy will be at our sole discretion or as required by applicable law. If you believe you are entitled to a refund, please contact us.

Taxes: You are responsible for all taxes associated with your purchase of Services (such as VAT), unless we are legally obligated to collect such taxes from you.

8. Service Availability and Uptime

We strive to ensure that the Services are available and functioning properly. However, the Services are provided on an "as is" and "as available" basis. We do not warrant that the Services will be uninterrupted, error-free, or completely secure. Access to the Services may be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services.

We utilize various servers to provide VM services. Server availability (whether active and available) and capacity (maximum concurrent VMs) are managed to optimize performance, but occasional downtime or performance degradation may occur.

We are not liable for any interruptions or errors you may experience, or for any loss of data or User Content. We will endeavor to provide reasonable notice of any planned maintenance that may affect service availability.

9. Termination

Termination by You: You may terminate your Account and these Terms at any time by contacting us or through your Account settings (if available). Upon termination, your right to use the Services will immediately cease. Any outstanding fees owed to us will become immediately due.

Termination by Us: We may, in our sole discretion, suspend or terminate your Account and access to the Services, with or without prior notice, for any reason, including, without limitation, if we believe that you have violated or acted inconsistently with the letter or spirit of these Terms. Reasons for termination may include, but are not limited to, prolonged inactivity, non-payment of fees, or engagement in prohibited activities.

Effect of Termination: Upon termination of your Account, your access to the Services will be disabled. We may delete your Account and all related information and files in your Account, including User Content, subject to our data retention policies outlined in the Privacy Policy (Section 5.2). We will not be liable to you or any third party for any termination of your access to the Services.

Provisions that by their nature should survive termination of these Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Disclaimers

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ZESIGER.NET AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTY THAT: (I) THE SERVICES WILL MEET YOUR REQUIREMENTS; (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS; AND (V) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICES IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE ACCESS OF ANY SUCH MATERIAL.

Despite careful content control, we assume no liability for external links. The operators of linked pages bear exclusive responsibility for their content. All information provided on this website has been carefully checked. However, we cannot guarantee completeness, accuracy or timeliness. (As stated in our Imprint).

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ZESIGER.NET OR ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (III) ANY CONTENT OBTAINED FROM THE SERVICES; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED SWISS FRANCS (CHF 100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12. Indemnification

You agree to defend, indemnify, and hold harmless Zesiger.net, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys\' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Content, any use of the Service\'s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Services.

13. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or related to them or the Services shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any disputes arising from or in connection with these Terms that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the competent courts in Schmiedrued, Switzerland. This does not affect your right to lodge a complaint with a data protection supervisory authority as described in our Privacy Policy (Section 8).

We participate in dispute resolution proceedings before the Swiss Conciliation Authority for E-Commerce (c/o Handelsverband Schweiz, Hohlstrasse 550, 8048 Zürich, Website: www.handelsverband.ch), as stated in our Imprint.

14. Contact Information

If you have any questions about these Terms, please contact us:

Operator: Zesiger.net

Legal Representative: Janis Zesiger

Address: Mügeri 340, 5046 Schmiedrued, Switzerland

Email: [email protected]

(Contact details are consistent with our Imprint).

15. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days\' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.

We will post any changes on this page and update the "Last Updated" date at the top of these Terms. We encourage you to review these Terms periodically.

Last Updated: May 14, 2025

16. Miscellaneous

Entire Agreement: These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, shall constitute the entire agreement between you and Zesiger.net concerning the Service. If any provision of these Terms is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms, which shall remain in full force and effect.

No Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Assignment: These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by us without restriction.

Headings: The section headings in these Terms are for convenience only and have no legal or contractual effect.